January 14, 2013 Sofus Midtgaard

Open Rebuild21 event January 17th: WOW Customer Experience

Dear Rebuilders,

The Rebuild21 Leadership Academy is gathered January 17: 9.00-18.00 for a session on WOW Customer Experience. Richard Kelly Managing Director of IDEO Shanghai, will join us via Skype from 16.00-17.00 to give us IDEO’s take on WOW Customer Experience Asian Style.

The Academy 2012/2013 is fully booked, but we would love to invite former Rebuild21 participants, speakers, moderators, volunteers and people interested in The Leadership Network or Leadership Academy 2013/2014 to join us from 16.00-18.00 for inspiration, networking and a drink.

The Agenda
16.00-17.00 Richard Kelly, IDEO, Shanghai (Skype): WOW Customer experience Asian style
17.00-18.00 Drink/Beer & Networking in the bar

Richard will share IDEO’s take on WOW Customer Experience, some fresh cases and give Asian perspectives on business in general. Some of you experienced his talk about Bank of the Future at Rebuild21: 2012

The session will take place January 17: 16.00-18.00 at Kulturhuset Islands Brygge, Islands Brygge 18, 2300 Copenhagen S. Let us know if you are coming by sending a mail to: info@rebuild21.org

Yours sincerely,

Sofus Midtgaard
Founder of Rebuild21


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